Cookies Policy

This Cookies Policy explains how Letslucky Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.

Letslucky Casino is licensed by the Curaçao Gaming Authority (CGA). The site uses SSL encryption and offers responsible gambling tools including deposit limits and self-exclusion.

About this Cookies Policy

Letslucky Casino uses cookies and related technologies to help the website function, remember certain preferences, understand how visitors use our services and support the security of our platform. This policy applies to cookies placed through our website, pages, applications, communications or other online services where this policy is made available.

A cookie is a small text file that may be stored on your computer, mobile phone, tablet or another device when you visit a website. Cookies can allow a website to recognise a device, remember information about a visit and provide a more consistent experience. Some cookies are placed by us, while others may be placed by service providers working on our behalf.

Cookies do not usually contain information that directly identifies you by name. However, information connected with cookies may sometimes be combined with account, device or usage information that we hold. Where this occurs, we handle that information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Your choices

You may be able to accept, reject or manage non-essential cookies through our cookie banner, preference centre or the settings available in your browser. If you disable certain cookies, some website features may not operate correctly, and your preferences may need to be selected again during a later visit. Essential cookies cannot generally be disabled through the website because they are required for core functions.

Types of cookies we may use

The cookies used on our website may vary depending on the services, features and pages you access. They can generally be grouped into the following categories. The same cookie may support more than one function, and a cookie may be either a session cookie or a persistent cookie.

Strictly necessary cookies

These cookies are required for basic website operations. They may help load pages, maintain a secure session, support account access, remember information during a transaction and protect the website from suspicious activity. Without these cookies, services requested by you may not be available or may not work as intended.

Functional preference cookies

Functional cookies help remember choices you make, such as language, region, display settings or other preferences. They are intended to make returning visits more convenient and may help us provide content that is more relevant to the settings selected on your device.

Performance and analytics cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, time spent on a page, links selected, general device information and whether an error occurred. We use this information in aggregated or otherwise organised form to monitor performance, identify improvements and understand how our services are being used.

Security and fraud prevention technologies

Cookies and similar technologies may be used to help verify activity, detect unusual behaviour, reduce abuse and protect accounts, payments and the website. These technologies may assist with preventing unauthorised access, automated attacks, fraud and other activity that may compromise the safety or integrity of our services.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure the effectiveness of communications, limit repeated advertisements and present information that may be more relevant to your interests. These cookies may be placed by us or by selected third parties. We do not use cookies to avoid or replace responsible gambling requirements, identity checks or other legal obligations.

How cookies and similar technologies are used

Cookies may be used for several purposes across the Letslucky Casino website. Their use can depend on whether you are browsing publicly available pages, signing in to an account, using account features or interacting with a particular service.

To provide and maintain website functionality, including navigation and access to secure areas.
To remember information entered during a visit so that you do not need to enter it repeatedly.
To support account security, session management and protection against unauthorised activity.
To remember choices and preferences made on the website.
To monitor availability, loading performance and technical issues.
To understand general usage patterns and improve website design, content and services.
To measure the performance of communications or promotional activity where applicable.
To help detect fraud, misuse, automated activity and other security risks.
To comply with applicable legal, regulatory and responsible gambling obligations.

We may also use technologies similar to cookies, including pixels, tags, software development tools, local storage and device identifiers. These technologies may perform similar functions, such as recognising a device, measuring interactions or recording whether content has been viewed. References to cookies in this policy include these similar technologies unless the context requires otherwise.

First-party and third-party cookies

First-party cookies are set by Letslucky Casino or by a service operating on our instructions. Third-party cookies are set by another organisation, such as a provider supporting analytics, security, website functionality or communications. Third parties may process information in accordance with their own privacy policies and terms. We take reasonable steps to use service providers that are appropriate for the relevant function, but their practices may change over time.

Some third-party services may process information outside Australia. Where personal information is handled overseas, it may be subject to the laws of the country where it is processed. Our Privacy Policy provides further information about how personal information may be collected, used, disclosed and protected.

Managing cookies and privacy

Most web browsers allow you to view, block, delete or limit cookies through their privacy or security settings. The process differs between browsers and devices. You can usually find guidance in the help section of the browser you use. You may also be able to delete cookies that have already been stored on your device.

Review the cookie choices presented when you first visit the website.
Use the available preference controls to allow or refuse optional categories.
Adjust the privacy and security settings in your browser or device.
Delete stored cookies if you want to remove information saved during earlier visits.
Review settings again if you use a different browser, device or user profile.

Blocking all cookies may affect website operation. For example, you may be unable to sign in, keep a secure session, use account functions or complete certain activities. If you block only optional cookies, core services may continue to work, but analytics, preference or marketing features may be limited.

Do Not Track signals

Some browsers and devices provide a Do Not Track setting or a similar privacy signal. Because there is no single consistent technical standard for interpreting these signals across all services, the website may not respond to every such setting in the same way. You can use the cookie controls and browser settings described above to manage optional cookies.

Children and age restrictions

Letslucky Casino services are intended only for people who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from children. Cookies must not be used to bypass age verification, identity checks, location controls or other access requirements.

Responsible use of gambling services

Cookies do not change the rules that apply to gambling activity, account verification, responsible gambling controls or promotional communications. If you are concerned about your gambling, use the responsible gambling tools and support information made available through the website. You can also choose to limit marketing cookies or marketing communications where those controls are available.

Updates and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our privacy practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this policy periodically so that you remain informed about the use of cookies.

Information about the personal information we collect, how we use it, disclosure practices, data security and your privacy rights is available in the Letslucky Casino Privacy Policy. If you have a question about cookies or privacy, please use the contact or support options made available on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an approved support process.

By continuing to use the website after reviewing the available cookie information, you acknowledge that cookies may be used in accordance with this policy and the choices you make through the available controls. Your browser settings remain available as an additional way to manage cookies on your device.